The IRCTC offers the facility for making transactions with Mumbai suburban season ticket System via the Internet. All Rules and regulations related to Mumbai suburban season ticket booking is applicable to all such transactions in addition to special conditions that are imposed for Internet based booking.
Services Offered by IRCTC for Mumbai suburban season ticket include Online Reservation facility for registered users who agree to various terms and conditions as mentioned in document. The timing of booking via Internet is permissible from 5 AM to 11:30 PM (Indian Standard Time) on all days of week including Sundays. The booking of Season Ticket is allowed only against adult quota.
Registered users can purchase a season ticket in advance from 2 days up to 10 days from the date of booking. In case one request for season tickets to be delivered at home by courier, then there should be at least two calendar days between the booking date and the date of travel.
Some of the services which are not offered by IRCTC include Concessional season tickets booked via Internet, Cancellation/ Refund/ Modification of tickets booked over the internet, Season ticket booking for child ticket, Student concession, Modification and Cancellation of season tickets, Issue of duplicate tickets for mutilated, lost, or torn season tickets, Change of destination and source stations of season tickets and Personal Collection of tickets by customers.
While booking the season tickets over the IRCTC site, one needs to mention the complete address if one intends to opt for dispatch and delivery of tickets. Tickets will be delivered at customer’s desired address via courier. This delivery of Mumbai suburban season Tickets via courier is limited to the following places including Mumbai, Nashik, Pune, Surat and Thane. One may look for the places covered by railways for delivery of season tickets through courier from IRCTC websites.